Learn how Scandic Hotels reinvented their training strategy to upskill frontline workers and solve staffing shortages.
Frontline workers keep the UK running. They work around the clock, making sure that we arrive at our jobs, are taken well care of, and feel safe.
Frontline workers, otherwise known as deskless workers, make up approximately 80% of the UK workforce. However, insufficient training and support often make them feel disconnected from their employers and cause high employee turnover rates.
At the same time, frontline-heavy industries like hospitality, facility management, elderly care and transportation are struggling to find enough talent to hire. This causes severe staff shortages, operational downtime, and poor customer experiences.
Listen to this webinar to hear from our experts on:
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Challenges faced by frontline workers, including inadequate training and support
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How to optimise training for a diverse and busy on-the-go frontline workforce
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How to reinvent your training strategy to solve your staffing needs
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Strategies to engage with frontline workers to boost engagement and satisfaction
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3 top tips from the panel on solving staff shortages
Participants:
- Julia Palm, HR Manager at Scandic Hotels
- Yashar Moradbakhti, CEO at Lingio
Time and date
This webinar is available on demand. It was recorded on February 27th 2024.
